Tickets can be purchased online through our website or in person at the box office, which opens one hour before most events. We recommend purchasing tickets in advance to ensure availability.
We can often refund or transfer tickets at no cost if you contact us in advance. However, some events are produced by third-party organizers who may have their own ticketing policies. Please review the specific event's ticket details for more information.
Doors typically open 30 minutes to one hour before the performance. Please check your specific event details or contact us if you are unsure. Arriving early ensures you have plenty of time to find your seat and enjoy pre-show offerings.
We host a wide variety of performances, including traditional Chinese art forms such as Cantonese opera and guzheng, alongside modern productions like magic shows, acrobatics, burlesque, comedy, film screenings, and live theater. Our mission is to celebrate cultural diversity, preserve Asian heritage, and support emerging artists. View our upcoming events or check out what we've done in the past.
Photography and videography policies vary by event. For most performances, recording or flash photography is prohibited to avoid disturbing performers and other guests. Please check with staff or the event details for specific guidelines.
You may bring small bags, purses, or backpacks into the theater. While we do not have security screening or a bag check, we ask that you refrain from bringing outside food or drink into the venue.
No, outside food or drinks are not permitted. However, we offer a variety of refreshments at our in-house bars.
Yes, we have two bars inside the venue offering soda, alcoholic beverages, snacks, and other goodies. You are welcome to enjoy food and drinks at your seat during the performance. Learn more about our amenities on our Plan Your Visit page.
Yes, the Great Star Theater is wheelchair accessible, including wheelchair-accessible seating and an ADA restroom. If you require assistance or have specific needs, please contact us in advance so we can provide the best accommodations.
Most of our events are family-friendly, but some performances may have age restrictions due to content. Please review the event description or contact us if you have questions.
We do not allow pets inside the theater. However, certified service animals are welcome. Please contact us ahead of your visit if you plan to bring a service animal so we can ensure the best accommodations.
The Great Star Theater does not have a dedicated parking lot, but several parking garages are located nearby. For details, please visit our Plan Your Visit page.
Yes, we encourage using public transportation to reach the theater. The venue is conveniently located near several bus and cable car stops. Check our Plan Your Visit page for detailed transit information.
For any additional questions, feel free to reach out to us via email or phone. Visit our Contact page for all our contact information.
We're here to help! Contact our team for assistance with any questions not covered above.